An Intuitive Help Center Section
The Help section incorporated into Web Shark Hosting’s Web Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you could face, they are written by our support team of well–trained techs.
We have prepared a selection of step–by–step video tutorials that detailedly explain how you can address a typical issue associated with your website hosting account. You can find the training videos in the Help Center.
A 60–Minute Support Ticket Response Guarantee
We back up all semi–dedicated servers with a 24x7 tech support service and a sixty–minute support ticket response time guarantee. Our skilled customer service technicians will be at your disposal 24/7/365 to respond to your enquiries and to remedy any issue that you may come across. Just submit a customer service request from the Help Center section and we’ll respond to you without any delay at all.