Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction warranty with all our website hosting packages, which means each help inquiry you email will undoubtedly be reacted to within sixty minutes maximum. Our support team members have been trained to speedily remedy any issue and to offer you on time advice on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime required. Our team of consultants will be on–line for you 24x7x365 to answer to all of your enquiries and to take care of any concern that you might have. You can open a customer assistance ticket from the Web Shark Hosting Web Hosting Control Panel or send us an email message at any time. Furthermore, on business days, you’ll be able to phone us or make use of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Web Shark Hosting has integrated a detailed knowledge base into the Control Panel that will help you get practical step by step instructions anytime. Each section of the Control Panel possesses its own contextual support area having a selection of how–to posts. We have also made educational videos to offer you a greater visual representation of the correct way to accomplish any given job.